{"id":282,"date":"2019-05-03T19:41:04","date_gmt":"2019-05-03T17:41:04","guid":{"rendered":"https:\/\/www.cgmsnc.com\/?page_id=282"},"modified":"2020-12-16T15:07:55","modified_gmt":"2020-12-16T14:07:55","slug":"quality-management","status":"publish","type":"page","link":"https:\/\/www.cgmsnc.com\/en\/quality-management\/","title":{"rendered":"Quality management"},"content":{"rendered":"\n[et_pb_section bb_built=&#8221;1&#8243; _builder_version=&#8221;3.17.2&#8243;][et_pb_row][et_pb_column type=&#8221;4_4&#8243;][et_pb_text _builder_version=&#8221;3.17.2&#8243;]\r\n<h1>Quality management<\/h1>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.17.2&#8243;][et_pb_column type=&#8221;4_4&#8243;][et_pb_text _builder_version=&#8221;3.17.2&#8243;]\r\n\r\nIn a general strategy of corporate growing, C.G.M. S.n.c. places the quality, in the wider sense of quality of our organization, as a basic management tool to lead the company to a product to more and more satisfying the market requirements.\r\n\r\nWith the quality management, the company identified two strategic objectives:\r\n<ul>\r\n \t<li>the customer satisfaction,<\/li>\r\n \t<li>the continuous improvement.<\/li>\r\n<\/ul>\r\nSuch objectives are pursued offering and adapting all the processes to the requirements, explicit and implicit, of the customer and finding and monitoring them to the aim to continually render them more and more effective and efficient in a continuous improvement.\r\nThe customer assumes therefore a central role for the company success in all the activities. It becomes important to know him deeply, to supply products and services to meet his requirements and to create a high satisfaction.\r\n<ul>\r\n \t<li>More detailed company objectives are:\r\nthe improvement of the image and the reputation on the market, to increase the number of the customers and the turnover, and to meet new markets;<\/li>\r\n \t<li>the satisfaction of the interested parts (customers, employees, suppliers), and therefore: attainment of the stated objectives, increase of the occupational level, constant reduction of the number of the customers claims, high level of the customer and of the suppliers satisfaction, the last ones considered as company partners;<\/li>\r\n \t<li>the respect of the explicit and implicit contractual engagements;<\/li>\r\n \t<li>the cure of the communication towards the customer;<\/li>\r\n \t<li>the improvement of the effectiveness and the efficiency of the business processes.<\/li>\r\n<\/ul>\r\nThe attainment of these objectives will constantly be monitored through the survey of the customer satisfaction and the analysis of the claims and of those data of the processes that management will think useful to improve the efficiency of the company.\r\n\r\nMoreover the Direction wants improve the company image, inside and outside, throughout:\r\n<ul>\r\n \t<li>the use of the most modern techniques to support the customer, through a constant activity of formation and modernization of the area responsible;<\/li>\r\n \t<li>rigorous application of the laws and the norm to protect the health and the safety of the workers.<\/li>\r\n<\/ul>\r\nThe attainment and maintenance of these objectives constantly will be pursued through activity of formation and information of the staff to all the levels.\r\n\r\n[\/et_pb_text][et_pb_text _builder_version=&#8221;3.17.2&#8243; text_font_size=&#8221;20&#8243;]\r\n<p style=\"text-align: center;\"><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.cgmsnc.com\/wp-content\/uploads\/2019\/06\/Certificato-ISO9001_Aenor-2018-2021.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">CLICK HERE TO DOWNLOAD THE CERTIFICATE<\/a><\/span><\/p>\r\n[\/et_pb_text][et_pb_gallery _builder_version=&#8221;3.17.2&#8243; gallery_ids=&#8221;368,366,364,362&#8243; zoom_icon_color=&#8221;#363636&#8243; hover_overlay_color=&#8221;rgba(255,255,255,0.9)&#8221; fullwidth=&#8221;on&#8221; max_width=&#8221;50%&#8221; module_alignment=&#8221;center&#8221; \/][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_row et_pb_row_0 et_pb_row_empty\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> Quality management In a general strategy of corporate growing, C.G.M. S.n.c. places the quality, in the wider sense of quality of our organization, as a basic management tool to lead the company to a product to more and more satisfying the market requirements. With the quality management, the company identified two strategic objectives: the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.cgmsnc.com\/en\/wp-json\/wp\/v2\/pages\/282\/"}],"collection":[{"href":"https:\/\/www.cgmsnc.com\/en\/wp-json\/wp\/v2\/pages\/"}],"about":[{"href":"https:\/\/www.cgmsnc.com\/en\/wp-json\/wp\/v2\/types\/page\/"}],"author":[{"embeddable":true,"href":"https:\/\/www.cgmsnc.com\/en\/wp-json\/wp\/v2\/users\/1\/"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cgmsnc.com\/en\/wp-json\/wp\/v2\/comments\/?post=282"}],"version-history":[{"count":6,"href":"https:\/\/www.cgmsnc.com\/en\/wp-json\/wp\/v2\/pages\/282\/revisions\/"}],"predecessor-version":[{"id":675,"href":"https:\/\/www.cgmsnc.com\/en\/wp-json\/wp\/v2\/pages\/282\/revisions\/675\/"}],"wp:attachment":[{"href":"https:\/\/www.cgmsnc.com\/en\/wp-json\/wp\/v2\/media\/?parent=282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}